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Rob
Colchester,
United Kingdom
Posts: 55
Premier Member
Sprint ST (05->)
07 Sep 2006 14:34 |
[edited]:
Hi Guys,
I've just had a miserable day with my ST, but if you have bought one recently, I suggest you read on, this thread might save you a load of inconvenience and a serious accident!
Bought my ST at the end of June 2006. the deal included a rear hugger which was to be retrospectively fitted (this am).
So took the bike down to Lings Ipswich who fitted the hugger, and off I went. Decided to not take the Ipswich bypass but go thru the town. After 3 miles or so I heard a bang, the rear tyre become completely flat...shite another puncture. Fortunately was pulling away from a round about so the speed was low, I pulled over OK.
On closer inspection, I saw the rear brake calaper hanging down on the brake cable, completely detached from the brake plate. First thought: who ever put the hugger on hadn' t secured the caliper properly, and thats taken out the tyre valve. Looking further I could see the hugger, wheel, swing arm all scratched and dented and marked. I was not happy!
Phoned Lings, told them to recover me and the bike and explained what I thought was the problem, and that I wanna see the head bloke when I get into the shop.
Back at the shop, the head guy inspected the bike and after a while said 'its not down to us'! He then asked whether I had recieved a bike recall notice re the rear brake stop pin, which had needed urgent replacement on previous VIN numbered bikes, I told him no and he checked his compter and confirmed the my bike and it VIN sequence brethern had not been subject to this recall.
What had happened, was that the rear brake pin had completely sheared, breaking the brake plate clean through, thus releasing the caliper to dangle about and do the damage it did.
The Lings fellow called Triumph who demanded the bike be stripped and photographed and they will replaced all damaged bits and be responsible for the repair.
So expect a recall, to have this pin replaced, or better still take your bike into your dealer and get them to change it.
This way you you don't, thru no fault of your own, fuck up your bike, and avoid a potentially serious road accident.
May I say Lings were excellent and could not have been more helpful so far.
I dread to think what might have happed if I was doing high speed down the Ipswich Bypass and this happened.
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stooz
lower midlands,
United Kingdom
Posts: 8,123
Premier Member
Enthusiast
07 Sep 2006 15:53 |
I thought all 1050cc are being recalled for this?? even my 06 955 is getting it done next week..
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Barney
South West,
United Kingdom
Posts: 3,811
Premier Member
Sprint ST (05->)
07 Sep 2006 16:54 |
www.t595.net/messageboard/thread/40954.aspx
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Rob
Colchester,
United Kingdom
Posts: 55
Premier Member
Sprint ST (05->)
07 Sep 2006 17:52 |
The dealers did say that recalls had gone out, but were applicable to a particular VIN number range.
So given my bike (new 06/06) was outside that range, its likely that all bikes now will be called in.
Its all very well if you get the recall, but if you don't and don't happen to spy it here or hear about it, you can be in big fucking trouble.
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Rob BBTB
Birmingham,
United Kingdom
Posts: 22,794
Premier Member
Sprint ST (05->)
07 Sep 2006 19:09 |
Bit of a close call
At least the dealer, and Triumph, were quick to sort things out
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Terence of the North
Seaside fogland,
United Kingdom
Posts: 8,072
Premier Member
Sprint ST (05->)
07 Sep 2006 21:55 |
Bad luck Colchester Rob
Im sure the factory know the history of which bikes their bad screws went into
Ive heard nowt yet so hope it aint mine
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Rob
Colchester,
United Kingdom
Posts: 55
Premier Member
Sprint ST (05->)
09 Sep 2006 21:38 |
Terry: I'd get your bike checked out, mate.
I've been a Private Pilot for 8 years, and I have never had an incident whilst flying where Ive walked away and thought...that could have been extremely serious. I am so thankful, as I mentioned previously, that I wasn't doing 90 mph down the Ipswich Bypass when this happened. 
I intend to complain to Triumph. Afterall, its a brand new bike, with less than 1000 miles on the clock, and it has suffered a major structural failure, which could have left 3 kids without a dad!
Apologies, if you feel I'm being dramatic, but the impact of what could have been, whilst dwelling on the event afterwards, have left me a little shaken and stirred!
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Triple X
Blackburn,
United Kingdom
Posts: 357
Premier Member
Speed Triple (05->)
09 Sep 2006 22:58 |
Did the bolt actually shear off or did it work loose ?
I have not had a recall notice for my 05 1050 Speed Triple and have done over 15000 miles without any problems.
The same system has been used since the single sided swing arm was introduced with no apparent problems - I know the arm has been modified slightly since 05 but the restraint pin has not been changed to my knowledge.
I would say the bolt is an item supplied to Triumph & maybe the supplier has changed the material specification without informing them.
As you have experienced the consequences of a failure are very serious !
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.
.,
United Kingdom
Posts: 704
Enthusiast
10 Sep 2006 09:29 |
Rob - I'm glad you're ok, do you know if your VIN was before the recall VIN sequence or after it? I called into my local dealer to have the VIN checked on my 06 Daytona 955i a short while ago and was assured it was ok - as I understand it the recall VIN sequence starts at 25**** ish, mine is quite a bit before that but a quick phone call to Triumph Mon morn to double check methinks, maybe have it replaced next time I'm down at supplying dealers - unecessary expense? maybe - but better safe than sorry! Might even do it myself if its not much hassle. Its getting a bit worrying!
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Triple X
Blackburn,
United Kingdom
Posts: 357
Premier Member
Speed Triple (05->)
10 Sep 2006 10:03 |
Rob
Your incident has been bothering me.
If the pin sheared off, the caliper mounting plate would then be free to rotate but should not collide with the valve - the brake hose would initially try to restrain the plate from rotating but would presumably snap if you continued braking.
If the caliper bolts were loose however, and fell out, then the caliper would drop & could cause the damage you described.
Were you applying the rear brake at the time ? If not then there would be no force on the pin to cause it to shear.
It may have been necessary to remove the caliper to fit the hugger depending on the type of hugger & brake hose rerouting required.
This is only conjecture of course.
I am off out now - I will go easy on the back brake I think !
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Rob
Colchester,
United Kingdom
Posts: 55
Premier Member
Sprint ST (05->)
10 Sep 2006 12:55 |
Triple: Of course my first thoughts were that the guy that fitted the hugger had not secured the caliper to the plate properly. It was Lings thought too.
You are right in what you say about the caliper, but as the brake line was secured to the chain guard that was an integral part of the hugger, when it became free it hanged down lower and bashed the valve out. Having said that the caliper was not attached to the plate, but the plate was broken and I saw the sheared stop bolt, which was flush with the brake plate. So I suspect that the messing about with the brake probably speeded up the failure. Fortunate, I suppose that Lings were on hand.
Mick: My VIN number was AFTER the recall sequence, I am told. I would check again with your dealer, as there was no recall logged for implementation against my bike, so I would demand its done! It should be FOC anyhow.
Any ideas where I should complain to Triumph (department -person etc)?
All the best.
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Barney
South West,
United Kingdom
Posts: 3,811
Premier Member
Sprint ST (05->)
10 Sep 2006 17:46 |
You will have to start with Mark Swepson I think that's how you spell it the man has a fixed agenda Triumph is wonderful and its all your fault.
I dislike the man intensly despite being proved wrong he never apologised.
Called me a liar when I had trouble with my head races on a Daytona after 6 months and only 7000 miles you need to get his boss Stuart Charles is his name I think but I doubt you will get very far and I doubt they will let you talk to him direct.
e-mail Paul he had quite a run in with his rocket 3 and an oil leak.
Hope this helps.
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Rob
Colchester,
United Kingdom
Posts: 55
Premier Member
Sprint ST (05->)
10 Sep 2006 17:54 |
Mnay Thanks Barney, Will let you know how it goes.
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Andrew Marshal-Nichols
Derby,
United Kingdom
Posts: 26
Sprint ST (05->)
11 Sep 2006 13:39 |
Got my 12000 mile service tomorrow. Just rang dealer and they say that it's not needed for my bike as it is outside the VIN range for recalls. Mines a early 2005. The VOSA website did not have a VIN range for this recall.
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Bob Southgate
London,
United Kingdom
Posts: 643
Sprint ST (02-04)
11 Sep 2006 17:57 |
Barney,
I think Mark Swepsons boss is Charles Smart. I agree with what you said about Mr Swepson though. With the issues I had he tried to shift the blame from poor quality components to my alleged failure to clean the bike properly. Its funny how he failed to respond to my offer of allowing the bike to be inspected by anyone of their chosing though.
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.
.,
United Kingdom
Posts: 704
Enthusiast
11 Sep 2006 19:00 |
I too had problems regarding the way I cleaned my S3 - I had corrosion on a new bike after less than 3 months and it was suggested that the way I cleaned it had something to do with it, I pointed out that I used the Motrax 645 as indicated in the Triumph handbook! and had I not been so meticulous about cleaning my bike the corrosion would not have been spotted, after dealing with Mr Swepson and replying to Mr Smarts letters I started writing directly to Mr Bloor - still took nine months to get it sorted with a negligble amount of help from the dealer! and some 'not recieved letters'! Eventually Triumph wrote to me to say that the level of corrosion on my bike was acceptable given its age (at that time nearly one year old) I pointed out that the pics had been taken at around three months old were they (Triumph) suggesting a three month old bike should corrode? everything was put right shorlty after that!
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Barney
South West,
United Kingdom
Posts: 3,811
Premier Member
Sprint ST (05->)
11 Sep 2006 21:43 |
We got sorted after Mr Swepson called me a liar accused me of stunting the bike etc I pointed out that if he wanted to continue in that vain I could be at the factory in around 3 hours and sort it out face to face and was was leaving as soon as he put the phone down surprise surprise my claim was ok'ed.
There was another problem my mate had with his 01-02 Sprint there was a batch of faulty ECU's with defective pressure sensors which caused the mixture to lean out causing the bike to rev on its own very dangerous when your going round hairpins,they were fine below 2000ft which is ok in the UK but not in the alps which is where we went on holiday, when the bike became unrideable we went to German dealer who knew all about the problem the factory knew about as well but never did a recall on bikes in the UK which they should have. Ruined our holiday but the factory didn't want to know just fitted a new ECU.
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Rob
Colchester,
United Kingdom
Posts: 55
Premier Member
Sprint ST (05->)
11 Sep 2006 22:43 |
Sounds like I'm going to be wasting my time then, complaining to Triumph...
Funny thing is, I was seriously contemplating buying a Rocket...not sure I'll bother.
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Barney
South West,
United Kingdom
Posts: 3,811
Premier Member
Sprint ST (05->)
12 Sep 2006 18:07 |
The former is a great shame because I am on my 6th Triumph and love the brand and have not had a lot of trouble either in or out of warranty.
2 claims in 9 years the first was the dreaded Sprag Clutch on a Sprint in 1998 3 months out of warranty put right no problem 2nd was the head races on my Daytona in 2003
In the old days the Triumph warranty was second to none they would even do post warranty claims.
As a pack leader with RAT I know of 4 or 5 people who have sold their Triumphs and vowed never to buy another Triumph because of the way they were treated by the warranty department.
Its not the best way to keep your customers happy.
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Nigel Barton
Conwy, N.Wales,
United Kingdom
Posts: 19
Sprint ST (02-04)
15 Sep 2006 20:29 |
I had recent dealings with faulty ecu, have heard some horror stories about Triumph so dreaded complaining, did so and to be fair triumph replaced ecu FOC.However dealer left my scootoiler disconnected and vacuum pipes sealed with car heater hose and insulation tape! Just discovered this yesterday so goin in to see 'em Saturday!
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Rob
Colchester,
United Kingdom
Posts: 55
Premier Member
Sprint ST (05->)
15 Sep 2006 22:41 |
Update:
Thought you may like to know I got the bike back yesterday, in as good as new order.
Praise where praise is due: the bloke at Lings Ipswich (Robbie) was extremely proffessional, and got it sorted out with Triumph for me with the minimum of fuss. Very good service from Lings Ipswich, I can recomend them!
I must say that Triumph too have been very good, as a week ago this happened and they give me the bike back fully repaired in a reasonably short period with no qualms or protestations.
Mind you, it should not have happened to a 3 month old bike, but crap happens!
All the best...
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Barney
South West,
United Kingdom
Posts: 3,811
Premier Member
Sprint ST (05->)
16 Sep 2006 11:21 |
Had my recall done this morning about an hours work to fit the new bolt all done so shouldn't have your problem Rob, glad to hear everthing's sorted.
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