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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
02 Jul 2007 18:08 |
Cross posted from Triumphrat.net...
Long story short, I bought my Daytona a year ago from a local dealer, verified all recalls had been addressed with the dealer...called Triumph directly and they verified the dealer reported all recalls were addressed...
...BUT 3 weeks ago I was riding when the rear needle bearing broke and seized up my axle, which is why I posted the question about swapping swingarms a while back. I did some research yesterday and found out that what happened was exactly why they created the recall...which makes me believe my bike was either a) not fixed or b) not fixed correctly.
Overall I'm pretty pissed about the whole scenario (more at my dealer than Triumph)...because if I had been riding fast or in a turn, I'd have been seriously hurt or worse, I was lucky I was only going straight. But before I start raising hell locally (if that's what I end up doing), I want to get as much info and ammo as I can.
My plan is to contact Triumph directly and get more information from them before I address this with my dealer. Has anyone gone through this type of process with Triumph? Are they easy to deal with directly or am I in for a fight?
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Blizzard
Coventry,
United Kingdom
Posts: 22,142
Premier Member
Daytona 955i (04->)
02 Jul 2007 18:32 |
you'll need to find out if
a) your bike was covered by the recall
and B) which dealer did the recall.
Triumph should help with the information but it is not their fault that a dealer made a mess of a recall fix.
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Rob BBTB
Birmingham,
United Kingdom
Posts: 22,339
Premier Member
Sprint ST (05->)
02 Jul 2007 19:33 |
Triumph will more than likely send you back to the dealer.
The usual procedure is for the dealer to examine the bike, and either fix it or report to Triumph, depending on what they find.
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
02 Jul 2007 20:07 |
Thanks guys. I've already determined that my bike was covered under the recall and I know which dealer processed the recall (it was purchased from and exclusively serviced at one location prior to my buying it).
I'm still going to call them and go through the process, but it sounds like I need to be working with my dealer.
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
02 Jul 2007 20:07 |
Thanks guys. I've already determined that my bike was covered under the recall and I know which dealer processed the recall (it was purchased from and exclusively serviced at one location prior to my buying it).
I'm still going to call them and go through the process, but it sounds like I need to be working with my dealer.
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
02 Jul 2007 20:08 |
Thanks guys. I've already determined that my bike was covered under the recall and I know which dealer processed the recall (it was purchased from and exclusively serviced at one location prior to my buying it).
I'm still going to call them and go through the process, but it sounds like I need to be working with my dealer.
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
02 Jul 2007 20:09 |
Sorry for the multiple posts...I'm on a crappy connection
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Obi Wan
Angles of the East,
United Kingdom
Posts: 4,455
Premier Member
Daytona 955i (04->)
15 Aug 2007 11:39 |
[edited]:
You were lucky Tim; a guy over here was killed when his rear wheel bearing seized on his Sprint about 3 years ago......give them hell!
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
15 Aug 2007 13:43 |
^^That makes me feel....well....uncomfortable.
I actually have been working with Triumph on the wheel bearing, they're very strong in stating that they have NEVER, I repeat NEVER had record of a wheel bearing breaking.
They said the only way they would continue working with me is if I have a certified Triumph mechanic look at the swingarm....this took a while as the guy I talked to was quite upset that I had taken the swingarm off by myself.
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Obi Wan
Angles of the East,
United Kingdom
Posts: 4,455
Premier Member
Daytona 955i (04->)
16 Aug 2007 09:23 |
Tim, I'd get a decent lawyer on standby and I'd refer Triumph to the UK death of the Sprint rider in Suffolk who was killed after the bearing failure and then negotiate a deal if you know what I mean. Anyway a bearing seizing or breaking up are one and the same effectively, with the same out come for the rider. Get ready for Triumph to blame it on the dealer and vice versa. That's what happened with the UK court case. Good luck.
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
16 Aug 2007 13:42 |
Thanks for the heads up Obi Wan.
Do you know where I can access details of the UK rider's death in case I need it...especially referencing the wheel bearing?
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Boycie
Brrrrrrrritain,
United Kingdom
Posts: 8,494
Premier Member
Speed Triple (05->)
16 Aug 2007 13:47 |
http://www.t595.net/messa.....sp?thread=42207
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
16 Aug 2007 13:50 |
Thanks
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William_Barrett
Keithville, LA,
USA
Posts: 2,782
Premier Member
Daytona 955i (02CE, 03)
19 Nov 2007 14:08 |
Crikey ! I've got the same bike !
I can only hope my own dealer dealt with any recalls. Shit, fact is, I'd no idea there were any recalls.
Anyone know where I can get a list ?
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
19 Nov 2007 14:14 |
You should be able to google triumph daytona recalls and get a list.
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Tim
Iowa,
USA
Posts: 29
Daytona 955i (02CE, 03)
19 Nov 2007 14:15 |
...or call Triumph with your VIN number and they'll tell if your bike has been fixed for all recalls and who did the work.
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Rob BBTB
Birmingham,
United Kingdom
Posts: 22,339
Premier Member
Sprint ST (05->)
20 Nov 2007 13:18 |
Check on-line
http://www.triumph.co.uk/uk/7094.aspx
Think you need to check with a dealer the exact nature of the recall, if yours is listed.
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William_Barrett
Keithville, LA,
USA
Posts: 2,782
Premier Member
Daytona 955i (02CE, 03)
20 Nov 2007 13:46 |
[edited]: Checked on-line, and...
the USA site says "evah-thang gon' be copacetic" but somehow, I remain dubious.
Next step is to try that UK site, and THEN I'll call the dealer once all those slackers crawl out from under their respective rocks.
Appreciate turnin' me on to the term "stealership" too.
Thanks, y'all.
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 ќіńġ ☺ ќёy
Essex/London,
United Kingdom
Posts: 10,622
Premier Member
Daytona 955i (99-01)
21 Dec 2007 19:43 |
[edited]:
One of the lads here had a rear wheel bearing break up on his Sprint ST (05), I was with him at the time, Triumph repaired it FOC. Luckily the problem was discovered when it was stationary and became difficult to move.
http://www.t595.net/messa.....ings/60656.aspx
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William_Barrett
Keithville, LA,
USA
Posts: 2,782
Premier Member
Daytona 955i (02CE, 03)
22 Dec 2007 00:13 |
No outstanding bulletins
Entered my VIN and it looks as though I've no problems.
This kind of shit happening makes me paranoid. Guess I'll really cast the hairy eyeball over the outside and try to see is there any little cracks.
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SoCal
Leesville, LA,
USA
Posts: 167
Premier Member
Daytona T595 (97-98)
06 Jan 2008 16:34 |
Wow, I am scared my said I had multiple recalls. I am making an appointment for my bike to go ASAP. Thanks again for saving me grief.
This site rocks!!!!!!!!!!!!!!!
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Bas Kruit
Renesse,
Netherlands
Posts: 7
Premier Member
Daytona T595 (97-98)
08 May 2008 00:56 |
[edited]: Whoops
Rofl
seems riding might be a tad dangerous, got some recalls on the bike too.
I'm trying to fix broken fuel couplings, so not a lot of danger as I can't ride. But it might be wise to get it behind a box on a trailer and drop it off at the dealer.
Anyone got an idea how long you have before they say the bike is to old? It's a '98 tona, but only serviced by a dealer for the breakin period, so guess it's only been there twice.
[Edit]
Other posts mention no time limits, prolly should read before I post
[/Edit]
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